Shipping Policy of VacuumKinyGuard
Effective Date: December 21, 2024
At VacuumKinyGuard, we are committed to providing a reliable and timely shipping experience for all our customers. This Shipping Policy outlines the terms and conditions for the delivery of products purchased through our website (vacuumkinyguard.com). By placing an order, you agree to the following shipping terms.
1. Contact Information
- Address: 341st Hwy, Lumber City, Georgia, United States
- Phone Number: (912) 363-8310
- Email: contact@vacuumkinyguard.com
- Website: vacuumkinyguard.com
For any shipping-related inquiries, please contact us using the details above.
2. Shipping Destinations
- Domestic Shipping: We ship to all locations within the United States, including Alaska and Hawaii.
- International Shipping: Currently, we do not offer international shipping.
3. Shipping Methods
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
- Overnight Shipping: Next-business-day delivery for orders placed before 12 PM EST.
Delivery times are estimates and may vary depending on location, product availability, and external factors.
4. Shipping Costs
- Shipping costs are calculated based on the weight, dimensions, and destination of your order.
- Free Shipping: Orders over $100 qualify for free standard shipping within the United States.
Shipping fees will be displayed at checkout before finalizing your purchase.
5. Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
6. Order Tracking
- Once your order has been shipped, you will receive an email with tracking information.
- You can track your order using the provided tracking number on the carrier’s website.
7. Delivery Delays
While we strive to meet our estimated delivery times, delays may occur due to:
- Weather conditions
- Carrier delays
- Unforeseen circumstances outside our control
VacuumKinyGuard is not responsible for delays caused by third-party carriers or external factors.
8. Undeliverable Packages
- If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange for reshipment (additional shipping fees may apply).
- Please ensure that your shipping information is accurate when placing an order to avoid undeliverable packages.
9. Damaged or Missing Items
- If your package arrives damaged or with missing items, please notify us within 7 days of delivery by emailing contact@vacuumkinyguard.com with photos and details of the issue.
- We will provide a replacement or a full refund as appropriate.
10. Shipping Restrictions
Certain products may be subject to shipping restrictions due to regulatory or carrier limitations. If this applies to your order, we will notify you promptly.
11. Policy Updates
VacuumKinyGuard reserves the right to update this Shipping Policy at any time. Changes will be effective immediately upon posting to our website.
12. Customer Support
For any assistance with shipping or delivery issues, please contact us:
- Email: contact@vacuumkinyguard.com
- Phone Number: (912) 363-8310
- Website: vacuumkinyguard.com